DJI Care Refresh additional service for Neo (24 months)

DJI Care Refresh additional insurance for the Neo helicopter (24 months)

Two-year additional insurance/maintenance contract covering out-of-warranty damage and issues.

You can never be sure what will happen - will the drone hit a tree branch, will a gust of wind tip the device over, or what if a bird attacks?

DJI Care Refresh provides you with additional protection when flying with your DJI Neo quadcopter. Normal drone insurance covers manufacturing defects, but Refresh Care covers damage outside of the normal warranty, such as falling into water, colliding with trees or walls, and even flying away due to technical problems for a reasonable one-time fee, a total of 4 times during the year.

ATTENTION
1. Care Refresh insurance must be activated within 48 hours of drone commissioning and before the first flight at https://service.dji.com/care/active
2. If you have already flown the drone or it has been more than 48 hours, you must provide DJI with video proof of the condition of the device. Once this is approved, insurance can be purchased and activated for the device. For more information, please visit this link.
3. After one year, it is not possible to continue Care Refresh insurance

Yearly insurance:

• Covers 4 exchanges (includes 2 escapes)
• Exchange deductible 19 euros
• Escape deductible 89 euros

With the DJI Care Refresh additional service, you get fast service when replacing your device.

In the event of damage, please contact DJI support as soon as possible https://www.dji.com/fi/support/repair